Privacy Policy

SankofaX (“we,” “us,” or “our”) is committed to protecting the privacy, security, and personal data of our members and visitors. This Privacy Policy explains how we collect, use, store, and safeguard information when you access our website, create an account, or interact with our services. By using SankofaX, you consent to the practices described in this policy.

We collect information that you provide directly when creating an account, purchasing a membership, or setting up a business profile. This may include your name, email address, business name and details, job title or role, location, profile photo or logo, biography or business description, website and social media links, and payment or billing details. Payment information is processed through trusted third-party providers and not stored on our servers.

We also automatically collect certain technical data such as IP address, device type, browser type, pages visited, clicks and search activity, referring URLs, and cookie or tracking data. This information helps us improve site performance, maintain security, and enhance the member experience.

The information we collect is used to manage your membership, display your business in the directory, process payments securely, provide support, send onboarding messages and announcements, feature members when appropriate, improve website functionality, and conduct analytics related to member engagement.

Payments are handled exclusively through secure processors such as Stripe, PayPal, Flutterwave, and Paystack. We never store full payment details.

We prioritize data protection by using SSL/TLS encryption for information in transit, industry-standard encryption for data stored on our systems, optional two-factor authentication, regular security audits, daily backups, and continuous intrusion monitoring.

SankofaX adheres to international and regional data protection laws, including GDPR, CCPA, and applicable African data frameworks. Members may request access to their data, export of their data, deletion, or account closure by contacting us directly.

We do not sell or rent personal information. Information may only be shared with trusted service providers such as payment processors, hosting partners, security or analytics services, or with legal authorities when required.

Cookies are used to enhance website performance, maintain user sessions, analyze behavior, and personalize the experience. Users may disable cookies, but some site features may not work properly.

Depending on local regulations, users may have rights to access, correct, delete, or object to the processing of their data, withdraw consent, or request a copy of information held about them.

SankofaX is not intended for individuals under 18 years of age, and we do not knowingly collect information from children.

This Privacy Policy may be updated periodically, and the most recent version will always reflect the latest “Last Updated” date.

For any questions or concerns regarding your data, you may contact us by email at info@sankofax.com
or visit our website at https://sankofax.com/